This Alarcon V. Customer Privacy Policy (“Privacy Policy”) discloses how Alarcon V. Limited (“Alarcon V.,” “us” or “we”) collects, stores and handles the Personal Data of its customers and visitors to www.alarcon-v.com

Please read the following Privacy Policy to understand how Alarcon V. uses the Personal Data we may collect from you. By providing your Personal Data to us, you are consenting to this Privacy Policy and the collection, use, access, transfer, storage and processing of your personal information as described in this Policy.

1. Our Commitment to Protect Your Privacy

At Alarcon V., we are committed to protecting your personal and data privacy. To ensure that you can make informed decisions and feel confident about supplying your Personal Data (as defined below) to us when using our website, mobile and other services, we provide this notice outlining our practices and the choices you have concerning how your Personal Data is being collected and used by us.

2. The Personal Data We Collect

We request information from you in several areas of our website, mobile services and other channels that may be used to personally identify you (“Personal Data”), including but not limited to:

1. Your personal information such as your name, gender, date of birth, passport or other personally identifiable number and information about your registered status with any of our subsidiaries, associated companies and/or business associates;
2. Your contact information such as your telephone numbers, mailing addresses, email addresses, and fax numbers;
3. Your credit or debit card information and billing information, including name of cardholder, card number, billing address and expiry date;
4. Your business information such as company name, business title and associated contact information;
5. Your responses to market surveys and contests conducted by us or on our behalf.

Certain Personal Data (particularly relating to your personal information and contact information) are required for specific services and if you fail to supply such Personal Data as requested from each specific service, we may be unable to deliver you the services in full.

3. Purpose for which the Personal Data are Collected and Used
We may use the Personal Data you provided for one or more of the following purposes:

1. To process and administer the services we provide you;
2. For the supply of any products and/or services which we may offer to you or you may require from us from time to time including text message (SMS) alerts;
3. For marketing, promotional and customer relationship management purposes, such as sending you updates on latest offers and promotions in connection with our products and services and conducting market research;
4. For identification and verification purposes in connection with any of the services or products that may be supplied to you;
5. To contact you regarding your enquiries;
6. For our customer loyalty programme;
7. To administer contests and sweepstakes conducted by us or on our behalf;
8. To disclose to a third party to comply with any law, legal requirements, orders, directions or requests from any court, authority or government body of any jurisdiction, which may be within or outside of Hong Kong;
9. To facilitate the payment for products and services provided by us or our subsidiaries, associated companies and/or business associates including verification of credit card details with third parties and using the Personal Data you provide to conduct matching procedures against databases of known fraudulent transactions (maintained by us or third parties).
10. To improve our security, including in relation to the processing of payment by credit card to guard against the risk of fraud including carrying out matching procedures against databases of known fraudulent transactions (maintained by us or third parties).
11. For the use of any of our subsidiaries, associate companies and/or business associates in connection with any of the above purposes and/or any other related services and/or loyalty program related services such companies and associates may be offering to you from time to time.

We may from time to time use aggregate non-identifying information about our customers to better design our website and/or to improve our services and products. This means we may provide this information to third parties.  However, this information will never identify any single user in particular.

Except as provided below, we will not knowingly or intentionally use or share the Personal Data you provide to use in ways unrelated to the aforementioned purposes without your prior consent. 

4. How to Access or Correct Your Personal Data

You may request access to and correct your Personal Data held by us.  If you wish to obtain a copy of any of your Personal Data, if you believe that the Personal Data relating to you which we collect and maintain is incorrect, or if you believe that the Personal Data held by us was used beyond the scope of the purpose of use disclosed above or was acquired by fraudulent or unlawful means or provided to a third party without your prior consent, please write to us at the address below.

A request for access or correction to, or deletion of Personal Data or for information regarding policies and practices and kinds of Personal Data held by us must be in writing and sent to us via postal mail at the following address:

Alarcon V. Limited

**Unit 03, 5/F, Texwood Plaza, No. 6 How Ming Street, Kwun Tong, Kowloon, Hong Kong**

Copyright and Disclaimer

The information contained on this website has been prepared specifically for the purpose of providing information about Alarcon V., its subsidiaries and the services that they offer. It does not constitute an offer to sell any securities and must not be relied upon in connection with any investment decision.

This website has been compiled in good faith by Alarcon V. from internal and external sources. Whilst Alarcon V. endeavour to keep the information appearing on this website up-to-date, Alarcon V. do not make any representation or give any warranty as to the completeness or accuracy of the information that this website contains. You should therefore verify the information obtained from this website before you act upon it by calling Alarcon V. office.

This publication is provided 'as is' without any warranty or representation of any kind, either expressed or implied, including but not limited to any implied warranties or implied terms of merchantability, fitness for particular purpose or non-infringement.

By accessing and/or using any information or materials obtained from, or made available at, or through this website, you agree that Alarcon V. will not be liable whatsoever to you, or any other person, for any direct, indirect or consequential loss (including, without limitation, data loss or corruption) whatsoever arising from, or in connection with, any use of the information and/or material, whether such information and/or materials is obtained from, or made available at, this website or from your access of other material on the internet via web links from this website.

The above exclusions and limitations apply only to the extent permitted by law.